Privacy Policy

1. Information We Collect

When you use our website, we may collect the following types of information:

• Contact information you provide (name, email, phone number) via our contact form or when you send a design from the Monument Designer.
• Design data you create using the Monument Designer (shape selections, text, layout choices) when you send or save a design.
• Account information (name, email, and a password stored securely by our sign-in provider) if you choose to create an account to save your designs.
• Usage data such as pages visited, time on site, and browser/device type, collected via cookies and analytics tools.

2. How We Use Your Information

• To respond to your inquiry and provide a consultation about monument design and pricing.
• To send you a copy of your monument design when you request a quote.
• To improve our website and services using aggregated, anonymized analytics data.
• To comply with applicable laws and regulations.

We do not sell or rent your personal information to third parties. We do not use your information for automated decision-making or profiling.

3. Cookies

Our website uses cookies to enhance your experience. Cookies are small text files stored on your device. We use:

• Essential cookies required for the website to function (e.g., session cookies).
• Analytics cookies to understand how visitors use our site. These are only placed with your consent.

You may decline non-essential cookies when prompted by our cookie banner. You can also manage cookies through your browser settings.

4. Third-Party Services

We may use third-party services that collect data on our behalf:

• Google Firebase — stores the designs you send or save, your account if you create one, and the messages and files you send us. Firebase App Check uses Google reCAPTCHA to protect our forms from spam and abuse.
• Google Analytics (via Firebase) — measures how visitors use the site, only if you accept cookies.
• Our web host — our own server emails design and contact-form notifications to our staff, and retrieves the Google and Facebook reviews shown on our home page. Reviewer profile photos are loaded from Google's servers.
• Google Fonts — some typefaces are loaded from Google's servers.

5. Data Retention

Contact form submissions and design requests are retained for a period of 3 years to facilitate follow-up consultations and service records. You may request deletion of your data at any time by contacting us.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Withdraw consent for data collection at any time.

7. Contact

If you have questions or requests regarding this policy, please contact us at: